Quote:
Originally Posted by Carpetbeetle
Have you tried phoning ahead or just shipping it to your house?
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I don’t know what your experience has been like, but here (Vancouver area), it’s nearly impossible to actually get someone to pick up the phone at any of the nearby locations.
I’ve run into a couple times too where IF you finally do get someone on the phone, it’s ‘I’ll call you back’ (which they never do), or the few times now where I’ve been told ‘No we don’t have that’, when someone has posted it about it in the sightings thread, so I go in there and there are multiple sitting on the shelf.
So, it really is a crapshoot. It’s nothing new either. These stores were poorly run even before covid. Retail is a bit of thankless job and you are generally treated like dirt by customers, so I refuse to lose my patience with staff, especially over toys. But I can’t lie and say it hasn’t been frustrating dealing with them especially now that I’ve had to pick up baby stuff as well.
And yeah, that website. Good God.
I’ve placed orders now for that Origins Bee that have been cancelled 5 times. I don’t understand how pick up orders are being cancelled during hours when the store isn’t even open, or within a minute or so of the order being placed. And the website keeps reporting stock in that store and even reporting stock in stores that didn’t before. Ordered. Cancelled. Try to get someone on the phone? Nope, no luck. Repeat.