[Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak

[evenstaves]

Originally Posted by Soundwaves

Would either let you outright return for refund?

Of course, but I don’t want a refund, I want a BZ

If I have to I’ll buy a 2nd one and return it with the bum horns, but I’d rather have 99% of a BZ in my possession, than none

[Soundwaves]

Originally Posted by evenstaves

Of course, but I don?t want a refund, I want a BZ

If I have to I?ll buy a 2nd one and return it with the bum horns, but I?d rather have 99% of a BZ in my possession, than none

I hear ya.

At least you've got an option but man, having to live with QC issues on a 200+ figure is not right.

[canprime]

Originally Posted by Soundwaves

I hear ya.

At least you've got an option but man, having to live with QC issues on a 200+ figure is not right.

Imagine how all of us who bought the Haslab Sentinel feel about the wonky knee problems.

Hasbro never did anything about that, and never officially acknowledged the problem in any meaningful way.

So I was really surprised that BZ had some problems. Going to be a lot more concerned going forward.

[TriBlurr]

My local Gamestop manager said she was able to locate a another one. Just waiting to see if they ship it to this location.

[evenstaves]

Originally Posted by TriBlurr

My local Gamestop manager said she was able to locate a another one. Just waiting to see if they ship it to this location.

Man, I am jealous of you guys whose Gamestop's are able to make the replacement

Is the problem that I am only speaking to front counter guys? I wouldn't know which one is the manager off the top of my head

[ssjgoku22]

Originally Posted by evenstaves

Man, I am jealous of you guys whose Gamestop's are able to make the replacement

Is the problem that I am only speaking to front counter guys? I wouldn't know which one is the manager off the top of my head

Have you tried calling Gamestop? They can't leave you hanging with a defective figure. I'd skip the store and just try calling. Head office might be able to secure you another one (as it's difficult to get this in-store).

Phone number: 1-877-442-6303
Email: help@gamestop.ca

[evenstaves]

Originally Posted by ssjgoku22

Have you tried calling Gamestop? They can't leave you hanging with a defective figure. I'd skip the store and just try calling. Head office might be able to secure you another one (as it's difficult to get this in-store).

Phone number: 1-877-442-6303
Email: help@gamestop.ca

YOU my friend, are the best guy in the world

Emailed that address the day you posted
Got contacted for more info within 24 hours
Got called by a GS "district manager" within the next 24 hours, who confirmed for me that the staff at my local EB had finally managed to secure a BZ from an Ottawa store, and its being shunted over for me this weekend

I mean it sounds like the initial reporting to the store staff was "working" anyways, but nice to hear a dude following up, was getting p anxious hearing about everyone getting their replacements quicker

It's not over yet, but sounds like it's gonna be an "alls well that ends well"

[Ninjatron]

Originally Posted by evenstaves

YOU my friend, are the best guy in the world

Emailed that address the day you posted
Got contacted for more info within 24 hours
Got called by a GS "district manager" within the next 24 hours, who confirmed for me that the staff at my local EB had finally managed to secure a BZ from an Ottawa store, and its being shunted over for me this weekend

I mean it sounds like the initial reporting to the store staff was "working" anyways, but nice to hear a dude following up, was getting p anxious hearing about everyone getting their replacements quicker

It's not over yet, but sounds like it's gonna be an "alls well that ends well"

It looks like I have the exact opposite issue as you! Maybe I got yours and you got mine.







Do you get to keep yours? If so, can we swap horns?


Sayonara.

[evenstaves]

Originally Posted by Ninjatron

It looks like I have the exact opposite issue as you! Maybe I got yours and you got mine.


Attachment 51246

Attachment 51247


Do you get to keep yours? If so, can we swap horns?


Sayonara.

Sorry mate, EB insisted on the full swap, so I've still only got 1 BZ, but with normal horns now

Hopefully you also purchased from EB and can pursue a swap? The few others who pursued this avenue appear to have largely met with success

[ssjgoku22]

Originally Posted by evenstaves

YOU my friend, are the best guy in the world

Emailed that address the day you posted
Got contacted for more info within 24 hours
Got called by a GS "district manager" within the next 24 hours, who confirmed for me that the staff at my local EB had finally managed to secure a BZ from an Ottawa store, and its being shunted over for me this weekend

I mean it sounds like the initial reporting to the store staff was "working" anyways, but nice to hear a dude following up, was getting p anxious hearing about everyone getting their replacements quicker

It's not over yet, but sounds like it's gonna be an "alls well that ends well"

No prob bro, glad that worked