Quote:
Originally Posted by stef2130
he is the vender
he should give me at lesse a replacement
becose i am a costermer
like if i go to bestbuy for example and the product is deffective like mine is they will give a replancement
so i lost confidents in that seller and this site and the othe site that he is on and i am never going to toycon or tfcon
i am buyng my stuf from only retailers that i no can replace the product or at lesse guive me a litel of my monye back
o and buy the way he whanted me to buy a other one ya like that going to happen so dont buy fromme him
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I won't comment on your spelling... you seem to be spelling phonetically, so I assume that English is not your first language. It doesn't matter, because I understand what you're saying, but most of us here also speak french, in case that makes it easier for you.
I have a few comments:
1.
I agree that Victor should make some effort to fix the situation, but I don't really think he could do anything more than allow you to return the defective Sideswipe for a refund. As long as it is still in perfectly new condition, and it is genuinely defective, I think it's fair to expect him to do that much. But you also have to understand the position that puts him in... he is also a customer, and then he would have a defective Sideswipe he can't easily sell. He would then have to try and get a return/refund from whoever he got it from... and over long distances like that (since it came from Asia) the shipping costs would be high enough to make that costly. He is in a position where he would lose money as well.
2.
What does your problem with an individual seller have to do with Toycon, TFcon or this website?? This site and Toycon are not responsible for Victor or you. We're all just fans like you. I don't really see a connection there.
3.
You absolutely cannot compare a private seller to a large corporate store like Best Buy. Those stores have tons of stock on hand, and returns/refunds are part of their budget. They can afford that kind of service because they have the buying power of a large company and pay very little for their products.
By comparison, Victor's business is something I think he operates in his spare time. I don't think he even has a physical store (does he?). Small sellers like that don't buy in large quantities and probably don't get wholesale pricing, especially on imports that come all the way from Japan (or more likely, China).
It sounds like your expectations are not realistic or reasonable to begin with.
4.
If you'd rather deal with larger retailers, I understand that. By conducting deals here on the forum or at Toycon, you can sometimes get deals you wouldn't find elsewhere. However, if you bought from Victor (whose prices are quite high) you might as well buy from one of the big online stores. They will be better able to grant replacements in case of defective items. But you probably won't be able to find items like MP Sideswipe in regular big stores. You'll still have to go to a specialized retailer, probably online.
zmog
took a while but it came around 
