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12-12-2016, 06:28 PM
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#2
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Re: Mastermind Creations - Customer Service
if it is sent to your exact name and exact email and only to you, it is likely bona fide.
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12-12-2016, 07:05 PM
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#3
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Re: Mastermind Creations - Customer Service
It is legit! They have amazing customer service!
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12-12-2016, 07:06 PM
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#4
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Re: Mastermind Creations - Customer Service
The parts will probably he sent to you from planet steel express or the toy dojo.
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12-12-2016, 11:12 PM
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#6
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Re: Mastermind Creations - Customer Service
My only two experiences dealing with MMC's customer service were great. They've earned a lot of respect from me so I like to let people know just how awesome they are.
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12-13-2016, 12:27 PM
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#7
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Re: Mastermind Creations - Customer Service
MMC replies at lightspeed.. they have good customer service..
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12-13-2016, 01:39 PM
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#8
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Re: Mastermind Creations - Customer Service
Can confirm, awesome customer service. I had pieces missing from my Feral Queen set I got at TFCon. Sent them an email, got this same response, some time later parts in the mail!
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12-13-2016, 09:26 PM
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#9
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Re: Mastermind Creations - Customer Service
Thanks for the feedback. Hopefully I will be posting again soon promoting their customer service as well.
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01-11-2017, 10:35 PM
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#10
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Re: Mastermind Creations - Customer Service
Good news and bad news...well, mostly good. They sent me the forearm fillers and weapons that were missing with Tigris, but not the extra yellow head. Guess it's better than nothing, can't really complain and they did it at no charge.
Anyway, if anyone has the extra yellow head for Tigris and isn't using it, PM me.
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