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Old 09-12-2022, 10:59 AM   #121
big dawg
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Re: Outrun Collectibles - New Pre-Orders and In Stock

I just want some confirmation my stuff is still going to get to me? we put a lot of faith in these guys and I could have ordered multiple times other places but this store assured that they will deliver. Doesn?t take much to wreck a reputation around here (see the NMC thread)
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Old 09-12-2022, 12:38 PM   #122
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Re: Outrun Collectibles - New Pre-Orders and In Stock

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Originally Posted by big dawg View Post
I just want some confirmation my stuff is still going to get to me? we put a lot of faith in these guys and I could have ordered multiple times other places but this store assured that they will deliver. Doesn?t take much to wreck a reputation around here (see the NMC thread)
It's a little early to compare Outrun to NMC.

I haven't had any issues with Outrun.

They are also a site sponsor here.

It is fair, though, to want to be assured about your orders.
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Old 09-12-2022, 12:41 PM   #123
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Re: Outrun Collectibles - New Pre-Orders and In Stock

Unfortunately Chris had to take some more time off from the physical and online store for this week at least. He's not fully recovered yet.

https://www.facebook.com/10201332554...umMDKVe3YM6al/

Chris is nowhere near NMC's level of disrespectful customer service (insults and belittling clients, constantly finding bureaucratic ways to postpone/solve the issues with always submitting "tickets")
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Old 09-13-2022, 01:51 PM   #124
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Re: Outrun Collectibles - New Pre-Orders and In Stock

Chris has been the opposite of NMC. Even before this, amazing communication, and always willing to help. Once he gets back on his feet I'm sure he'll be back at it.
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Old 09-16-2022, 10:47 PM   #125
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Re: Outrun Collectibles - New Pre-Orders and In Stock

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Originally Posted by Dark Rage View Post
Unfortunately Chris had to take some more time off from the physical and online store for this week at least. He's not fully recovered yet.

https://www.facebook.com/10201332554...umMDKVe3YM6al/

Chris is nowhere near NMC's level of disrespectful customer service (insults and belittling clients, constantly finding bureaucratic ways to postpone/solve the issues with always submitting "tickets")
I don't think NMC would have shown his customers this kind of respect by sending out emails and Facebook posts saying he'd be out for a while. Hopefully Chris gets better soon
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Old 09-29-2022, 12:00 PM   #126
pandaprime
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Re: Outrun Collectibles - New Pre-Orders and In Stock

Saw this message on their home page:

OPENING SOON
As we're still dealing with health issues at home, we're temporarily closing the online website for orders in order to catch up on shipping backlogs. We will hopefully be resuming by the end of next week. Thanks for your patience and understanding during this time.
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Old 10-04-2022, 02:58 PM   #127
Yonoid
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Re: Outrun Collectibles - New Pre-Orders and In Stock

Curious if anyone has received a package in the past 6 weeks?
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Old 10-04-2022, 03:16 PM   #128
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Re: Outrun Collectibles - New Pre-Orders and In Stock

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Curious if anyone has received a package in the past 6 weeks?
Nope and it's actually starting to bother me now
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Old 10-04-2022, 03:46 PM   #129
pandaprime
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Re: Outrun Collectibles - New Pre-Orders and In Stock

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Originally Posted by Yonoid View Post
Curious if anyone has received a package in the past 6 weeks?
Nope and it's actually starting to bother me now
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Old 10-04-2022, 04:30 PM   #130
evenstaves
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Re: Outrun Collectibles - New Pre-Orders and In Stock

Quote:
Originally Posted by Yonoid View Post
Curious if anyone has received a package in the past 6 weeks?
Nope and it's actually starting to bother me now

(jk I don't have an order; just jumping on the bandwagon lol)
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