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02-11-2022, 06:34 PM
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#41
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Location: les Milles Isles
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by Soundwaves
Would either let you outright return for refund?
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Of course, but I don’t want a refund, I want a BZ
If I have to I’ll buy a 2nd one and return it with the bum horns, but I’d rather have 99% of a BZ in my possession, than none
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02-14-2022, 01:01 PM
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#42
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by evenstaves
Of course, but I don?t want a refund, I want a BZ
If I have to I?ll buy a 2nd one and return it with the bum horns, but I?d rather have 99% of a BZ in my possession, than none
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I hear ya.
At least you've got an option but man, having to live with QC issues on a 200+ figure is not right.
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02-14-2022, 02:58 PM
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#43
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by Soundwaves
I hear ya.
At least you've got an option but man, having to live with QC issues on a 200+ figure is not right.
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Imagine how all of us who bought the Haslab Sentinel feel about the wonky knee problems.
Hasbro never did anything about that, and never officially acknowledged the problem in any meaningful way.
So I was really surprised that BZ had some problems. Going to be a lot more concerned going forward.
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02-14-2022, 03:26 PM
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#44
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Location: Corner Brook NL
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
My local Gamestop manager said she was able to locate a another one. Just waiting to see if they ship it to this location.
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02-14-2022, 03:28 PM
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#45
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Location: les Milles Isles
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by TriBlurr
My local Gamestop manager said she was able to locate a another one. Just waiting to see if they ship it to this location.
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Man, I am jealous of you guys whose Gamestop's are able to make the replacement
Is the problem that I am only speaking to front counter guys? I wouldn't know which one is the manager off the top of my head
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02-14-2022, 05:47 PM
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#46
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Location: Edmonton, Alberta
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by evenstaves
Man, I am jealous of you guys whose Gamestop's are able to make the replacement
Is the problem that I am only speaking to front counter guys? I wouldn't know which one is the manager off the top of my head
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Have you tried calling Gamestop? They can't leave you hanging with a defective figure. I'd skip the store and just try calling. Head office might be able to secure you another one (as it's difficult to get this in-store).
Phone number: 1-877-442-6303
Email: help@gamestop.ca
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02-16-2022, 10:02 AM
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#47
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Location: les Milles Isles
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by ssjgoku22
Have you tried calling Gamestop? They can't leave you hanging with a defective figure. I'd skip the store and just try calling. Head office might be able to secure you another one (as it's difficult to get this in-store).
Phone number: 1-877-442-6303
Email: help@gamestop.ca
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YOU my friend, are the best guy in the world
Emailed that address the day you posted
Got contacted for more info within 24 hours
Got called by a GS "district manager" within the next 24 hours, who confirmed for me that the staff at my local EB had finally managed to secure a BZ from an Ottawa store, and its being shunted over for me this weekend
I mean it sounds like the initial reporting to the store staff was "working" anyways, but nice to hear a dude following up, was getting p anxious hearing about everyone getting their replacements quicker
It's not over yet, but sounds like it's gonna be an "alls well that ends well"
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02-20-2022, 10:51 PM
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#48
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Location: Under a Bandanna
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by evenstaves
YOU my friend, are the best guy in the world
Emailed that address the day you posted
Got contacted for more info within 24 hours
Got called by a GS "district manager" within the next 24 hours, who confirmed for me that the staff at my local EB had finally managed to secure a BZ from an Ottawa store, and its being shunted over for me this weekend
I mean it sounds like the initial reporting to the store staff was "working" anyways, but nice to hear a dude following up, was getting p anxious hearing about everyone getting their replacements quicker
It's not over yet, but sounds like it's gonna be an "alls well that ends well"
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It looks like I have the exact opposite issue as you! Maybe I got yours and you got mine.
Do you get to keep yours? If so, can we swap horns?
Sayonara.
Last edited by Ninjatron; 02-21-2022 at 04:51 AM.
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02-23-2022, 02:49 PM
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#49
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Location: les Milles Isles
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by Ninjatron
It looks like I have the exact opposite issue as you! Maybe I got yours and you got mine.
Attachment 51246
Attachment 51247
Do you get to keep yours? If so, can we swap horns?
Sayonara.
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Sorry mate, EB insisted on the full swap, so I've still only got 1 BZ, but with normal horns now
Hopefully you also purchased from EB and can pursue a swap? The few others who pursued this avenue appear to have largely met with success
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02-23-2022, 03:23 PM
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#50
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Location: Edmonton, Alberta
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Re: [Wrong Parts] Transformers: Legacy Generations Selects Titan Black Zarak
Quote:
Originally Posted by evenstaves
YOU my friend, are the best guy in the world
Emailed that address the day you posted
Got contacted for more info within 24 hours
Got called by a GS "district manager" within the next 24 hours, who confirmed for me that the staff at my local EB had finally managed to secure a BZ from an Ottawa store, and its being shunted over for me this weekend
I mean it sounds like the initial reporting to the store staff was "working" anyways, but nice to hear a dude following up, was getting p anxious hearing about everyone getting their replacements quicker
It's not over yet, but sounds like it's gonna be an "alls well that ends well"
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No prob bro, glad that worked
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