Cybertron.CA - Canadian Transformers News and Discussion
Go Back   Cybertron.CA - Canadian Transformers News and Discussion > Transformers Discussion > Transformers General Discussion

Reply
 
Thread Tools
Old 01-10-2023, 11:40 AM   #91
Skorpulator
Armada
Join Date: Apr 2021
Location: Everywhere
Posts: 634
Re: Haslab Victory Saber qc issues

Quote:
Originally Posted by MapleMegatron View Post
With hasbro you always have to send in what you are replacing before they send you a replacement
What about the guy here who got a 2nd Victory Leo? He got to keep the first one.
Skorpulator is offline   Reply With Quote
Old 01-10-2023, 11:41 AM   #92
Yonoid
Nexus Maximus
Yonoid's Avatar
Join Date: Dec 2015
Location: Oakville
Posts: 2,649
Re: Haslab Victory Saber qc issues

Most likely a one off before they got flooded with complaints.
Yonoid is offline   Reply With Quote
Old 01-10-2023, 12:45 PM   #93
Skorpulator
Armada
Join Date: Apr 2021
Location: Everywhere
Posts: 634
Re: Haslab Victory Saber qc issues

Actually, years ago, I remember complaining twice to Hasbro about their Scrabble Twist game (it wouldn't accept words that were perfectly valid), and each time they sent me another (but still defective) Scrabble Twist game for free without me having to return the previous one.
Skorpulator is offline   Reply With Quote
Old 01-10-2023, 04:46 PM   #94
MapleMegatron
Canadian Slag
Join Date: Aug 2016
Location: Canada
Posts: 3,454
Re: Haslab Victory Saber qc issues

Quote:
Originally Posted by Skorpulator View Post
Actually, years ago, I remember complaining twice to Hasbro about their Scrabble Twist game (it wouldn't accept words that were perfectly valid), and each time they sent me another (but still defective) Scrabble Twist game for free without me having to return the previous one.
Yes, years ago they did that and they may still now at times.

But I was specifically talking about what Hasbro is asking of us right now, for this. If they tell you they want the item back if you want yours replaced then they will not send you the replacement until they get theirs back.
MapleMegatron is offline   Reply With Quote
Old 01-10-2023, 04:47 PM   #95
MapleMegatron
Canadian Slag
Join Date: Aug 2016
Location: Canada
Posts: 3,454
Re: Haslab Victory Saber qc issues

Quote:
Originally Posted by Skorpulator View Post
What about the guy here who got a 2nd Victory Leo? He got to keep the first one.
I am only referring to when hasbro asks that you send them your defective copy.
MapleMegatron is offline   Reply With Quote
Old 03-08-2023, 05:46 PM   #96
Yonoid
Nexus Maximus
Yonoid's Avatar
Join Date: Dec 2015
Location: Oakville
Posts: 2,649
Re: Haslab Victory Saber qc issues

Sent an email to Hasbro to get an idea when the replacement's will be ready. got a response today advising the figures are currently in production but still months away from shipping.
Yonoid is offline   Reply With Quote
Old 03-08-2023, 10:07 PM   #97
NightshadeX
Robot Master
NightshadeX's Ebay Auctions
NightshadeX's Avatar
Join Date: Jul 2016
Location: New Brunswick
Posts: 776
Re: Haslab Victory Saber qc issues

Quote:
Originally Posted by Yonoid View Post
Sent an email to Hasbro to get an idea when the replacement's will be ready. got a response today advising the figures are currently in production but still months away from shipping.
Just like I suspected... A new production run, hence the return of defects for new ones. Probably going to be awhile but I hope the QC is better before they get on the boat!
NightshadeX is offline   Reply With Quote
Old 03-09-2023, 02:34 PM   #98
CyberDragon10K
Predacon Rising
CyberDragon10K's Avatar
Join Date: Mar 2014
Location: Vancouver, BC
Posts: 715
Re: Haslab Victory Saber qc issues

The most egregious goof on my set is Holi/the police car mini-guy not being able to transform properly because the joining portion between the body and the hood was attached upside down/backwards.

I don't think I'd be sending my set in for a replacement if that wasn't hampering basic/out-of-the-box functionality. Could probably convince myself to tolerate the minor cosmetic defects otherwise.
CyberDragon10K is offline   Reply With Quote
Old 03-13-2023, 08:06 AM   #99
Autovolt 127
Animated
Autovolt 127's Avatar
Join Date: May 2007
Location: Ottawa
Posts: 1,961
Re: Haslab Victory Saber qc issues

I should mention i did get my Saber issues resolved just before christmas, they sent another copy of the Saber base figure which was in mostly perfect condition except one piece of the wing broke off, i swapped the leg on it from the first one and voila it's perfect.

best part the dud Saber stands on the shelf next to the proper Star Saber, while to never really be used to transform, still great to have visually next to each other.
__________________
Add me on Discord: Autovolt#7759
Autovolt 127 is offline   Reply With Quote
Old 06-07-2023, 04:01 PM   #100
Yonoid
Nexus Maximus
Yonoid's Avatar
Join Date: Dec 2015
Location: Oakville
Posts: 2,649
Re: Haslab Victory Saber qc issues

Received an email from Hasbro they are preparing to ship out replacement copies however you have to send back your copy first.
Yonoid is offline   Reply With Quote
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Transformers Shopping







Donate to Cybertron.ca
Donations keep this site running, thanks for your support. More details here.

Powered by vBadvanced CMPS v3.2.3

All times are GMT -4. The time now is 04:09 AM.



Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.