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Old 08-22-2021, 07:05 PM   #2301
MichaelQuach
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Re: ToysRUs.ca Transformers Sightings and discussion

I placed an in-store pickup order for the worlds collide pack and it got cancelled instantly...
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Old 08-22-2021, 07:33 PM   #2302
evenstaves
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Re: ToysRUs.ca Transformers Sightings and discussion

man, is In-Store Pick-Up "not actually sending items to the store"

...but in fact "only allowing the ISPU if the item is in the store to begin with"?

ie. Hurontario TRU for example, let's say they didn't have any Worlds Collide in-house
Someone on website selects ISPU to Hurontario
Dude checks inventory "lol, we don't have that -> cancelled"
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Old 08-22-2021, 08:26 PM   #2303
The Nemesis
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Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by evenstaves View Post
man, is In-Store Pick-Up "not actually sending items to the store"

...but in fact "only allowing the ISPU if the item is in the store to begin with"?

ie. Hurontario TRU for example, let's say they didn't have any Worlds Collide in-house
Someone on website selects ISPU to Hurontario
Dude checks inventory "lol, we don't have that -> cancelled"

I thought that's what it always was. Because I seem to remember the pickup button on item pages being grayed out unless you selected a store that had stock. Maybe I'm wrong.



Wouldn't surprise me if the site/system is broken and not stopping people from ordering items from locations that don't have any.
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Old 08-22-2021, 08:47 PM   #2304
Tiffster
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Re: ToysRUs.ca Transformers Sightings and discussion

[QUOTE=The Nemesis;845566]I thought that's what it always was. Because I seem to remember the pickup button on item pages being grayed out unless you selected a store that had stock. Maybe I'm wrong.



Wouldn't surprise me if the site/system is broken and not stopping people from ordering items from locations that don't have any.[/QUOTe

I went through this with Runamuck. Kept ordering cause website said it was in store when it wasn't. They kept canceling cause inventory was inaccurate.
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Old 08-22-2021, 09:25 PM   #2305
Mishap
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Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by Tiffster View Post
Wouldn't surprise me if the site/system is broken and not stopping people from ordering items from locations that don't have any.
Well, Centennial Pkwy had five or six when I stopped by Friday evening, and I can't imagine them all going in a day.
I bought one myself at Upper Wentworth on Thursday, and I left two. Weird that both would go "out of stock" just one day after I saw them on the shelf. Maybe the site is broken and stopping orders from places that do have stock.
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Old 08-22-2021, 09:41 PM   #2306
alternatorfan
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Re: ToysRUs.ca Transformers Sightings and discussion

Ordered 2 days ago from website.
No issues picked up today.
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Old 08-23-2021, 10:09 AM   #2307
Magnimus
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Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by alternatorfan View Post
Ordered 2 days ago from website.
No issues picked up today.
Lucky you! On the TRU website, there is nothing explicitly stating this set is out of stock at my local locations, and while I am logged into my account and logged into my preferred store location, I can go through the complete ordering process, only to have it cancelled a few minutes later.

The only way I can tell if the item is actually in or out of stock (theoretically) is to search for more store locations and re-search for my currently logged in location while I am on the item's page. Only then does it even indicate that the item is out of stock. But it will still let me attempt an order for in-store pickup.

The TRU website is such garbage.
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Old 08-23-2021, 10:11 AM   #2308
wesperino
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Re: ToysRUs.ca Transformers Sightings and discussion

Just noticed transmutate is available for delivery.
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Old 08-23-2021, 11:56 AM   #2309
ManitobaMando
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Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by alternatorfan View Post
Ordered 2 days ago from website.
No issues picked up today.

If you are looking to offload Fangry let me know
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Old 08-23-2021, 02:56 PM   #2310
alternatorfan
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Re: ToysRUs.ca Transformers Sightings and discussion

Quote:
Originally Posted by Magnimus View Post
Lucky you! On the TRU website, there is nothing explicitly stating this set is out of stock at my local locations, and while I am logged into my account and logged into my preferred store location, I can go through the complete ordering process, only to have it cancelled a few minutes later.

The only way I can tell if the item is actually in or out of stock (theoretically) is to search for more store locations and re-search for my currently logged in location while I am on the item's page. Only then does it even indicate that the item is out of stock. But it will still let me attempt an order for in-store pickup.

The TRU website is such garbage.
Mine came from a warehouse. Shipped to mb store I picked.
There were none in store.
As I checked.
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