Quote:
Originally Posted by Eliminator
I paid for a pre-order back in November with expected arrival of December for the products (...which are just now showing up at the big online Transformers retailers). I paid with PayPal, so looks like I have 180 days from the date of ordering to flag...so still some time.
I just really want my order, but also don't want to get burned in the long run with a restocking fee or store credit. I can certainly understand the challenges of running a small business, but there's obviously some best practices that the owner is not following. i.e. never shutting down pre-orders despite having no idea how many they will receive.
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The way I see it, if a shop can't get you a preorder within 180 days - especially when other shops have the stock - they've failed their side of the agreement and are no longer entitled to their restocking fee. Don't even give him the option, just go to paypal dispute.
Same thing happened to me several months back; I had a preorder with him. Other shops already had stock. I asked for a refund and told him I wouldn't accept his restock policy. He refunded me minus his restock fee, which wasn't much money, but out of principle I got the remaining few dollars back with a paypal dispute. He takes a hit on his paypal sale reputation and I order elsewhere.