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Re: Northmen Collectibles - not impressed
This reminds me of the whole Premium Collectables thing. Not saying Northmen are trying the same thing but what came out because of the whole case which is: a store’s responsibility is to provide the purchased product within a reasonable amount of time from when the stock is expected to arrive. Failing to do so, it is the responsibility of the store to provide reasonable options including offering full refunds.
Preorders are a great way to gauge interest in a product and allow a store to order sufficient product to fill demand. However if it’s been an excessive amount of time after the expected arrival date (and 6 months is certainly enough), it shouldn’t even be a question for the store to offer full refunds for unfulfilled orders.
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*There used to be wonderful artwork of Menasor here, alas that is no longer the case.
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