Quote:
Originally Posted by Dark Rage
Yeah, you could have just gotten the final price with costs and leave it at that. No need to kill the messenger.
Next time you're at work, let us know to make sure we'll give you a hard time.
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He did ask what the cost was... which they quoted as being higher then advertised. When he asked for clarification of some things the "final price" went up. i agree with him here, getting an actual price from these sales reps can be difficult because they are trying to get you to purchase the service and you're more likely to with a lower price in your head.
The rep was doing her job, I have nothing against her either - it's the sales tactic I disagree with myself.
His comments regarding the full of strings may have been perceived as a bit rude depending on tone of voice and all, but that's about it.