Re: Northmen Collectibles NMC Toys - not impressed
In no way am I defending NMC but there is some onus on the consumer to understand the terms of their credit card policy and the retailer policy.
Your credit card company does have specific time frame in how long you have protection for. At the same time you need to review the retailer policy especially on pre-orders.
If your credit card offers six month of protection and the pre order is 8 months out, then you might be out of luck if you challenge that. Again depends on who you deal with at the credit card company.
Also consider the terms of the pre-order, some will state refunds after x amount of months of delay from original expected date, but again if it's over the 6 month period your credit card company doesn't have to honor that.
I pre ordered some items where there is no refund policy unless the manufacturer cancels the product, knowing its going to be out further than 6 months there is a possibility I may never see the item or that money again.
As someone else mentioned their are alternatives on trying to get your money back through the credit card company.
|