Quote:
Originally Posted by Metrotitan
Alright so I took a chance on Northmen in September and while I DID pick "locker" options till it all came in, it's been 6 months and they still hasn't received a bunch of stuff that was released elsewhere months ago.
I read all the negative reviews AFTER I placed my order and had hoped to avoid confronting the owner directly, but I was complacent and my Paypal 180 day window just ended.
Does anyone have advice on what to do next?
I was going to ask them to just send what they have (about half of my order) and to cancel the rest. Am I just asking for abuse?
Is there any other option besides a Paypal dispute without going to full-blown small claims court?
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Call Paypal instead of using the online resolution center (since it's reached the 6 month window, online won't work). They may be able to help you via phone call. If not, try your credit card company. I wouldn't try to shift the preorder to something else. Don't give the owner the benefit of the doubt. He promised you what you ordered, you paid up front and he did not fulfill the order.