Quote:
Originally Posted by winslowboys
Just got my first (of presumably many) angry emails from this guy. He casually leaves out the fact that I’ve been asking him to ship the instock items ordered in September since November. And nowhere in his email does he mention any of the emails and support tickets I’ve sent since March asking for follow up, including my last attempt at correspondence saying I’ll be escalating the matter if he doesn’t reply.
Dude is a chump. I don’t feel bad about this at all.
Edit: i legitimately just had a shower thought: how does he know what items I was writing about (Bebop/Leonardo/replacement parts) if there was no attempt by me to contact him before escalating with my credit card?
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"Sales" name is Austin. The guy runs such a shitty business that he's afraid to put his name to anything.
In google reviews where he's able to piece together which customer it is, he'll passive aggressively address the person with their first and last name in his reply. But on the few that mention his name, he cries about it