Quote:
Originally Posted by Skorpulator
Actually, years ago, I remember complaining twice to Hasbro about their Scrabble Twist game (it wouldn't accept words that were perfectly valid), and each time they sent me another (but still defective) Scrabble Twist game for free without me having to return the previous one.
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Yes, years ago they did that and they may still now at times.
But I was specifically talking about what Hasbro is asking of us right now, for this. If they tell you they want the item back if you want yours replaced then they will not send you the replacement until they get theirs back.
