Quote:
"If you paid via paypal or credit card, get them to refund you the money (if the call to Northmen is unsuccessful). You have full grounds for getting a refund."
This is not true and incredibly misleading. Store policies are store policies. Neither paypal nor a credit card company will reverse those funds if disputed. People have tried. I have won every single dispute that has attempted it. If you honestly tell the card company what happened and that you cancelled an order and were charged a 15% fee they won't even file the chargeback, you'd have to lie about it which would then result in you losing anyways because presumably you were informed of everything via email.
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His answer here is not true. He has no more rights than a seller on Ebay. If you ask Paypal to step in here and they ask him where the product is and he says that he does not have it, that's grounds enough to get a refund. If his supplier is not effective at getting him products for his store, then he should find another way of getting his product, or don't sell any of it altogether.
It's well after the release date on Northmen, so Paypal will also take that into consideration when providing you the refund (the credit card company should also work the same way).