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Search: Posts Made By: Shockwave 75
Forum: Transformers General Discussion 09-03-2019, 02:04 PM
Replies: 704
Views: 249,310
Posted By Shockwave 75
Re: Northmen Collectibles - not impressed

I learned this while working at Cineplex. It's called "The Rule of 11". A satisfied customer will tell one or two people about their experience, a dissatisfied customer will tell at least 11.
And as...
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