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Posts Made By:
NightshadeX
Forum:
Transformers General Discussion
08-02-2023, 09:35 AM
Replies:
122
Haslab Victory Saber qc issues
Views:
20,209
Posted By
NightshadeX
Re: Haslab Victory Saber qc issues
I sent the entire figure in package back to Hasbro. What I got back was the entire figure in package back. Everything was replaced.
To your second question, in theory you do not have to contact...
Forum:
Transformers General Discussion
07-29-2023, 07:46 PM
Replies:
122
Haslab Victory Saber qc issues
Views:
20,209
Posted By
NightshadeX
Re: Haslab Victory Saber qc issues
I got a message on July 25 that my replacement shipped by FedEx, and I got a tracking number too. SHipping from the USA...
Forum:
Transformers General Discussion
03-08-2023, 10:07 PM
Replies:
122
Haslab Victory Saber qc issues
Views:
20,209
Posted By
NightshadeX
Re: Haslab Victory Saber qc issues
Just like I suspected... A new production run, hence the return of defects for new ones. Probably going to be awhile but I hope the QC is better before they get on the boat!
Forum:
Transformers General Discussion
01-04-2023, 11:40 AM
Replies:
122
Haslab Victory Saber qc issues
Views:
20,209
Posted By
NightshadeX
Re: Haslab Victory Saber qc issues
They aren't amazon and I'm sure they know this thing is worth more than MSRP. I'd be willing to bet money you have to return the item first and then get a new one after it arrives. Which is going...
Forum:
Transformers General Discussion
01-04-2023, 01:58 AM
Replies:
122
Haslab Victory Saber qc issues
Views:
20,209
Posted By
NightshadeX
Re: Haslab Victory Saber qc issues
What else is there possible beyond replacement or refund?
Personally, I'm glad replacement is on the table, if it's real. If this was a mainline figure, Hasbro's response would be to send you...
Forum:
Transformers General Discussion
01-03-2023, 07:39 PM
Replies:
122
Haslab Victory Saber qc issues
Views:
20,209
Posted By
NightshadeX
Re: Haslab Victory Saber qc issues
I got the exact same e-mail, word for word, except with my name instead of Daniel.
I have a vague feeling they are doing another production run to replace all the damaged/low QC ones and lost...
Forum:
Transformers General Discussion
12-28-2022, 12:52 PM
Replies:
122
Haslab Victory Saber qc issues
Views:
20,209
Posted By
NightshadeX
Re: Haslab Victory Saber qc issues
One staff member told me around then to pack it up and a return label was coming, but then a new customer service rep entered the picture and told me to do nothing it was being looked at from...
Forum:
Transformers General Discussion
12-08-2022, 04:48 PM
Replies:
122
Haslab Victory Saber qc issues
Views:
20,209
Posted By
NightshadeX
Re: Haslab Victory Saber qc issues
Contact Hasbro ASAP. I assume they keep some replacement parts in stock for such an occasion for HasLabs. This is not a minor paint QC issue but a missing/defective inoperable part..
If you get...
Showing results 1 to 8 of 8
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